After completion of the course, the trainee will be able to:

  • List the ICAO SARPs on Facilitation pertaining to the entry and departure of persons and their baggage
  • List the facilities and services for traffic at Int’l airports.
  • Follow the relevant ICAO conventions and Indian Aircraft Rules 1937.
  • Ensure safe and smooth functioning of the Terminal Building
  • ICAO SARPs on Facilitation, Annex 9 & Security, Annex 17;
  • IATA Chapter on Facilitation and Security;
  • ACI Resolution on facilitation
  • Relevant Indian Aircraft rules 1937 & ICAO Conventions
  • Design of Terminals
  • Terminal Building Lighting,Air-conditioning and conveyor system
  • Information and Guidance Systems and Flow Concepts
  • Terminal Capacities and Peak Period operations;
  • Terminal of the next decade- Future of Air Transport
  • Commercial Aspects and Generation of Non Traffic Revenue
  • Departure, Arrival and Transit Formalities
  • Health, Immigration and Customs rules
  • Management Concepts
  • Expectation of Passengers and other Airport Users
  • Customer care
  • Fire Prevention
  • Handling of suspicious Items and IEDs
  • First aids and Medical Emergencies
  • Safety Security and Vigilance

 

5 Days

  • Graduate
  • Good Command Over Written and Spoken English